Custom Software Development

Refund Policy for RBRS SOLUTIONS
Last Updated: May 2020

At RBRS SOLUTIONS, we strive to ensure your satisfaction with our web services, SEO products, digital marketing solutions, AWS offerings, and IT product AMC services. Our Refund Policy outlines the conditions under which refunds may be requested. By purchasing our products or services, you agree to the terms below.

Refund EligibilityWe offer refunds if you contact us within 15 days of purchasing a product or subscribing to a service. Requests made after this 15-day period will not be eligible for a refund. To qualify:  

• You must notify us of your refund request within 15 days from the date of purchase.  
• The product or service must not have been fully utilized or completed (e.g., a website fully delivered or a marketing campaign fully executed).

Non-Refundable ItemsCertain services or products may be non-refundable, including:  

• Custom-developed solutions or projects already completed.  
• Third-party fees (e.g., domain registrations or AWS usage costs) incurred on your behalf.  
• Services where significant work has been performed within the 15-day period.

How to Request a RefundTo initiate a refund:  

1. Contact us at support@rbrssolutions.com (support@rbrssolutions.com) within 15 days of purchase.  
2. Provide your order details, including purchase date and a brief explanation for the request.  
3. Our team will review your request and respond within 5-7 business days.

Refund ProcessIf approved, refunds will be processed to your original payment method within 10 business days of approval. The time it takes to reflect in your account may depend on your bank or payment provider.  

Exceptions RBRS SOLUTIONS reserves the right to deny refunds if the request does not meet the above criteria or if the product/service has been misused. We may offer partial refunds or alternative solutions at our discretion, depending on the circumstances.

Contact UsFor questions or assistance with refunds, reach out to us at:

Email: support@rbrssolutions.com

Company: RBRS SOLUTIONS  We value your trust and are committed to resolving any concerns fairly and promptly.This policy is straightforward and aligns with your 15-day refund term. Let me know if you’d like to modify or expand it!