Refund Policy

 


Effective Date: 01-01-2021

At RBRS Solutions, we strive to deliver high-quality web development and digital marketing services that meet our clients' expectations. We understand that sometimes things don't go as planned, so we offer a 7-Day Refund Policy as outlined below.


Clients may request a refund within 7 days from the date of service purchase/payment, subject to the conditions mentioned below.


A refund may be granted if:

  • Work on the project has not yet commenced at the time of the refund request.
  • RBRS Solutions is unable to deliver the agreed-upon service within the committed timeframe.
  • There is a duplicate payment or billing error on our end.


Refunds will not be provided if:

  • The service has already been delivered, completed, or substantially worked on (e.g., website design started, SEO audit initiated, ad campaigns launched).
  • The client has approved designs, content, or strategy and later changes their mind.
  • The delay or issue is caused by the client's failure to provide necessary information, access, content, or approvals.
  • Third-party costs already incurred (e.g., domain, hosting, ad spend on Google/Meta, paid tools/licenses) are non-refundable, as these are paid directly to external platforms.
  • The request is made after 7 days from the date of purchase.


  1. Submit a refund request via email at support@rbrssolutions.com from your registerd Email.
  2. Our team will review the request within 3–5 business days.
  3. If approved, the refund will be processed to the original payment method within 7–10 business days.


In cases where partial work has been completed, RBRS Solutions reserves the right to offer a partial refund based on the work delivered and resources utilized.


For any refund-related queries, please reach out to us at: 📧 support@rbrssolutions.com